Jusi H₂O is committed to protecting your privacy. This Privacy Policy explains what information we collect, how it is used, how it is protected, and how mobile information is handled, including SMS communications in compliance with A2P 10DLC requirements.
1. INFORMATION WE COLLECT
We may collect the following information when you interact with Jusi H₂O through our website, online forms, phone calls, or text messages:
Personal Information
Full name
Mobile phone number
Email address
Physical address or service location
Communication Information
SMS message content and timestamps
Call logs and voicemails
Email correspondence
Technical & Tracking Information
IP address
Browser type
Device type
Pages visited and form interactions
Cookies and similar tracking technologies
2. HOW USER DATA IS USED
Your information may be used to:
Schedule and manage water treatment consultations, installations, and services
Send appointment confirmations, reminders, and service-related notifications
Provide customer support and respond to inquiries
Send promotional or informational messages only if you have opted in
Improve our services, marketing, and customer experience
Comply with legal, regulatory, and carrier requirements
3. SMS OPT-IN DETAILS (A2P COMPLIANCE)
By submitting your phone number through our website, forms, or verbal consent, you expressly opt in to receive SMS messages from Jusi H₂O.
Message types may include:
Appointment reminders and confirmations
Service updates and follow-ups
Customer support communications
Promotional or informational messages (if applicable)
Message frequency may vary. Message and data rates may apply.
4. COOKIE & TRACKING PRACTICES
Jusi H₂O uses cookies and similar technologies to:
Analyze website traffic and performance
Improve site functionality and user experience
Track form submissions and user interactions
You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
5. DATA SECURITY & HANDLING
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Access to personal data is limited to authorized personnel only.
6. USER RIGHTS
You have the right to:
Request access to your personal information
Request corrections or deletion of your data
Withdraw consent for SMS or marketing communications
Opt out of SMS messages at any time
To exercise these rights, contact us using the information below.
7. MOBILE INFORMATION SHARING STATEMENT
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.